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Important Update
ERP Transition Now Live
ANYLOAD has now gone live on our new ERP system. This is a major upgrade to improve order accuracy, processing efficiency, and overall service quality for our dealers and partners worldwide.
Short-Term Delays (Please Expect Temporary Disruptions)
As with any major system transition, there may be short-term delays while we stabilize the new system and clear our backlog. This may temporarily affect:
- Quotes and order processing
- Shipping coordination and documentation
- Invoicing and statements
- Customer service and technical support response times
We appreciate your patience while we work through this transition.
Department-Level Updates Will Follow
Notre customer service, shipping, and accounting teams will be sending separate, more detailed updates to their regular contacts in Canada, the U.S., the Western Hemisphere, and other affected regions, outlining specific department-level expectations and instructions.
A Quick Reminder: Please Verify If Anything Seems Unusual
As the system stabilizes, we encourage partners to take things slow and confirm with us whenever needed. If anything seems unfamiliar, unclear, or time-sensitive, please contact your regular ANYLOAD representative before taking action. We will always be accommodating as long as we can communicate clearly.
We also ask that you let us know right away if anything seems amiss—whether it’s a suspicious request or a potential error on our side during the transition. We would much rather confirm and correct an issue early than have it cause delays later.
Why We’re Doing This
This ERP implementation is a key investment in our operations. While there may be disruptions in the short term, it is designed to:
- Improve reliability and consistency
- Reduce errors and rework
- Increase speed and visibility across orders and inventory
- Support continued growth and improved service globally
Thank you for your understanding and continued partnership.
Je vous prie d'agréer, Madame, Monsieur, l'expression de mes salutations distinguées,
L'équipe ANYLOAD 🎉🥂🥂
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